Privacy Policy
Draft — Pending Attorney Review
This is a draft of our Privacy Policy, prepared as a starting point for legal review. It has not yet been reviewed by an attorney and should not be relied on as a final, binding statement of our privacy practices. It will be updated, and this notice removed, once that review is complete.
This policy describes how Gold Standard Builder Services ("Gold Standard," "we," "us") collects, uses, and protects information through this website and the permitOS™ platform.
What we collect depends on how you use our site and platform.
Information you provide directly — such as your name, company, email address, phone number, and project details, when you contact us, request a consultation or demo, create a permitOS™ account, or otherwise submit information through our forms.
Permit and project data — documents, plans, and project details you or your team submit to permitOS™ in the course of managing a permit.
Usage information — general technical information about how you interact with our website and platform, such as pages visited and general device/browser information, typically collected automatically.
To provide our services, and to communicate with you about them.
We use the information we collect to provide and improve our permit expediting services and the permitOS™ platform, to communicate with you about your account, project, or inquiry, to process payments, to provide customer support, and to comply with legal obligations.
We do not sell your personal information.
Only where necessary to provide our services, or as required by law.
We may share information with the Authorities Having Jurisdiction (AHJs) and other parties directly involved in a permit application, at your direction, as part of preparing and submitting your permit package. We may also share information with service providers who help us operate our business and platform (such as hosting and payment processing providers), bound by appropriate confidentiality obligations, and where required by law, subpoena, or other legal process.
We take reasonable, described steps to protect your information.
permitOS™ is designed with data protection built into its architecture — including tenant data isolation, role-based access control, and encrypted connections. See our Security page for more detail. No system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by us.
We use standard website technologies to operate and improve our site.
Our website may use cookies and similar technologies to support basic site functionality and to understand how our site is used. You can control cookies through your browser settings.
You can ask us about, correct, or request deletion of your information.
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of it. To make a request, contact us using the information below, and we'll respond consistent with applicable law.
Our services are not directed to children.
Our website and platform are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal information from children.
We'll update this page as our practices or the law change.
We may update this Privacy Policy from time to time. We'll post the updated version here with a revised effective date.